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Shared Services Consultation

Consultation matrix

Faculties and Divisions
Deans and DVCs
  • How ICT is used and resourced
  • Expectations and requirements
  • Principles for shared services
Faculty Managers and Directors
  • Drivers for services
  • Service expectations
IT Managers
  • Scope and profile of services
  • Personnel and assets used to provide services
ITS
ITS Directors
  • ITS Business engagement
  • Governance models
  • Service frameworks
ITS Managers
  • Management of service performance