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Vendor and Contract Management

Recommendation

  • Adoption of the procurement framework set centrally by the Strategic Procurement Group for all major ICT product and service categories
  • Setup of a Category Management function within ITS responsible for all ICT product and services categories
  • Implementation of Category Planning Teams aligned with the procurement framework consisting of key stakeholders from Faculties and Divisions
  • Alignment and integration of pre/post-sourcing processes of the procurement framework with the relevant ICT service management functions
  • Implementation and maintenance of an University-wide contract register
  • Assignment of key vendor and contract management roles across Faculties and Divisions to appropriately skilled resources