Learning and development consulting and referral service

We provide

• Advice and support to meet learning and development needs of work areas
• Make performance development work for you and your department
• Identify ICT skill requirements for staff roles and functions
• Customise programs for work groups

• Recommend and provide referrals to suitable facilitators for local and overseas development initiatives including retreats and strategic planning days

For

• Academic heads or school/departments
• Managers of administrative units

• Supervisors of work groups

Inquiries

Inquiries regarding programs and workshops can be made to Staff Development via email staff.development@monash.edu

Client satisfaction rating

• Overall client satisfaction rating of the service averaged 4.5 on a 5 point scale (where 1 = very poor and 5 = excellent)
• Overall client satisfaction rating of the referred facilitator averaged 4.7 on a 5 point scale (where 1 = very poor and 5 = excellent)

Requests for customised workshops

To make a request for a customised workshop to address your specific needs please complete a Customised Learning Solutions (CLS) request form and email to staff.development@monash.edu

CLS requests - Important information

To assist in the organising of the CLS it would be appreciated if you could consider the following when making your request.

• Service Fee
  • Fees for customised programs will be on a cost recovery basis
  • Customising standard programs from the Staff Development schedule program calendar will incur a fee.

Responsibility of the requestor

• Coordinate and forward the following details to Staff Development
  • Book a venue and organise catering if required.
  • Finalise participant names at least 10 days prior to the training event,.
• To support Staff Development's commitment to continuous improvement, complete and forward to Staff Development the client satisfaction survey upon delivery of the program.